Author: poolecomm.

I live in the Midwest. Luckily for me, I have family and friends on both the East and West coast. It’s when I’m visiting the coasts that I can see what trends are likely to occur in the next 3 to 5 years in the Midwest. Kind of like a mini time travel advantage.

One of the things I’ve noticed is that Pinterest is gaining popularity on both coasts. Because of this, you may want to consider opening an account and allow it to help promote your business.

For those of you who don’t know Pinterest, it’s a social media tool allows you to share images. You can save your images in boards – kind of like albums or scrapbooks – to help you organize your images.

As far as collecting images, you may want to collect images of advertising campaigns you like and may work for your company. You may want to collect what the competition is up to. You may want to collect ideas of things you want to implement at the office, or ideas collected for blogging about.

Sharing images can be a little more interesting. You can share product photos, focus on services you provide, show work you have completed, or illustrate your processes. It can provide clients with an inside peek of how your company operates. This allows potential clients to become more comfortable with you and more likely to contact your company.

Speaking of contact, don’t hesitate to include a call to action. What do you want people to do? Call you? Come by? Like your post? Make it simple for people to text, call or email.

Pinterest is great for collecting and sharing ideas — just don’t forget to implement. Coming up with ideas is fun and creative, however you have to implement to get results.

Open a Pinterest account and play with it a little. You’ll probably think of other ideas of how to promote your business. If you do, mention them below and help other business owners.

©2018 Sally Kintz

One of the best salespeople shares his tips on sales and life.

1.   Be enthusiastic

2.   Be persistent

3.   Have courage

4.   Behave with integrity

5.   Have chutzpah (if you don’t know what this is, look it up – it’s worth knowing)

6.   LISTEN

7.   Don’t take rejection personally‎…’next!’

8.   Make the calls

9.   Ask for referrals‎ from clients. (‘Can you help me?’ – four very powerful words.)‎

10.   Make a goal

11.   PREPARE

12.   Know your product

13.   Keep sales production records

14.   Use storytelling

15.   Think big

16.   Be self-motivated

17.   Be self-disciplined

18.   Think ‘out of the box’

19.   Be serious AND fun!

20.   Service your clients‎

21.   Smile – if you see someone without one, give them yours!

22.   Be active – action cures fear

23.   Believe in your self

24.   Be persuasive

25.   Be self-motivated

26.   Have a positive attitude

Are you a small business struggling to find time for marketing and attracting the right customers to your business? We’ve met plenty of other small businesses that are in the same difficult position you are in. So we came up with a solution: the Business Builder Marketing Workbook.

This easy to understand workbook leads you step-by-step through the marketing process and will help you identify your perfect customer, your unique selling point and so much more. TheBusiness Builder Marketing Workbook is divided into 12 sections. You can complete them all in one sitting for those of you who are high achievers, or you can do one chapter a month to let it really sink in for those of you who are focused on working IN your business.

Our workbook gives you the opportunity to work ON your business allowing you to leverage your time and make you more profitable. Over two years in the making, this well thought out manual will provide you with tools to grow your business — and it’s not complicated. You’ll find worksheets that add to the information in each chapter. We recommend doing the lessons in order, and doing each step in order because one lesson builds on the next.

To get more information visit: www.BusinessBuilderSeries.com

You can order a hard copy workbook, a digital copy or both — all for less than you’d pay an agency for one hour of work. Start working with our simple Business Builder Marketing Workbook and start attracting more customers into your business today.

Start with your own. From cleaning up your office to working on your own life, it’s so tempting (and easy) to focus on other people’s messes and problems. The other person’s problem and solutions are so clear and obvious to us. Their mess lures us into a false sense of a simple answer and quick solution. We are so tempted to say, “Why if you’ll only do this, everything will be fine.” Solutions aren’t always as simple as they appear — especially in other people’s lives.

What is difficult and far more bold is to start with your own mess. Start making changes in your own character. Start improving your own attitude. Start that habit at work that you want everyone else to emulate. Start cleaning your own desk and taking control of your own life.

I’ve been working on paring down and simplifying at the office and at home. It feels really good to be organized and uncluttered. In the process, I’ve noticed my tendency to want to “help” others with their difficulties, their messes, and their problems. That silly desire sidetracks me from what I really need to be doing. That distraction stops me from working on my own problems. It prevents me from thinking about and solving my bad habits.

Please don’t think I’m saying don’t care for others or help others. That is not what I mean at all. I’m specifically talking about focusing on others when we seriously need to focus on ourselves.

Often when someone else’s behavior or mess bothers me, I look to myself as quickly as possible to see if I’m guilty of the exact same behavior.

Leave other people’s messes for them. Allow others the joy of solving their own problems. Focus on your own. It may just start a chain reaction of change at the office, at home and in your own heart.

Here is a solution to stop the decline of newspapers nationwide.

• Make every newspaper the same size.
• Make all ads the same sizes.
• Use inches and not “column inches.”
• Make it simple to buy an ad – have a human answer the phone.
• Make sure the ad prints well.
• Make sure the invoice is correct.
• MOST IMPORTANT: Cover the news in your community. You’re not a national or world news source. Your a community news source. Be just that, and do it well.

We would still have community newspapers that thrive.

For those of you that would like a little more information:
All newspapers are different sizes. This means advertisers must alter each ad to fit each newspaper. This is a lot of work and makes buying and placing newspaper ads really troublesome and time consuming. Then newspapers have their own sizing system called “column inches” – NO ONE knows what a column inch equals because it’s different with each newspaper. So that’s why I suggest standard newspaper sizes and ad sizes. An advertiser (who is the newspaper’s main source of income) can then place an ad easily in New York or New London, MO. The same ad would fit in all newspapers.

Hire people that know what they are selling. Hire people that understand print quality and will work to get good quality. The print quality and sales quality has dropped off dramatically. I frequently cannot get someone to answer the phone when I want to place a buy or have a quick question before turning in an order. Then when I do place a buy, I have orders lost and ads not run. To top it off, the billing in most of the regional papers is terrible. We need to double check everything to ensure it’s accurate. Sometimes a newspaper will run an ad all month when we wanted it to run once. Too frequently we have to call and ask for our invoice.

The newspaper industry is killing itself with poor service, poor print quality and poor content. 

The last suggestion is the most important. Content must be derived from the community the newspaper resides in. Skip the national and world news. Focus on what is going on in your community – and not just events that have occurred – but what is coming up too. Look for and report real news.

My suggestions are simple. Fairly simple to enact and would save small newspapers.

FAKE!

You’ve heard about “fake news” a lot lately. Well there are plenty of fake invoices out there too. This short article tells you how to spot them.

My clients call on a regular basis saying, “I thought we stopped all yellow page advertising? I just got another bill in the mail today!”

I ask them to send me a copy or if I’m there I ask to see it. It usually looks something like the graphic above. The amounts vary dramatically, but they are usually somewhere near what you have paid for yellow page advertising in the past. The customer name is filled out and it looks like a real invoice.

Imagine how many companies around the country are just paying these invoices. You might be thinking, “What could it hurt? You’re getting yellow page advertising somewhere, aren’t you?” The answer is; maybe. You may be getting in a national advertising book somewhere.

But consider the fact that AT&T sold off their yellow page division years ago. AT&T is a progressive company. Keep an eye on them to figure out what you should do with your company. They sold the yellow page division for a reason. They projected customers would find information in a new way and that division would no longer be profitable nor viable.

Now take a look at the size of your local yellow pages. You’ll notice it’s remarkably smaller – and you can’t find local business numbers. Another thing you might notice is that hardly anyone is using it. Just ask around.

So if your local yellow pages are not working, how do you expect a national yellow book to work for your company?

Don’t fall for fake invoices. Here’s what to look for:

The return address is nowhere near your location. Normally your local yellow book will be located in a community near you, and have an address that is reasonably close to your location.
Somewhere on the invoice it will say, “This is not a bill.” This is required by law and sometimes it take a few minutes to locate it. But it will be there.
When in doubt, do a quick internet search of the company or call a trusted marketing advisor.

A reputable marketing professional is there to help you build your business. Fake invoices don’t benefit your company, they drain your profit. Be on guard.

© Sally Kintz, Poole Communications

By Sally Poole

In fourth grade we lived in Holly Park, which is part of the Seattle Housing Authority. We just called it “the projects.” Mom, a high school drop out, was recently divorced with four kids. We were really poor and didn’t mind at all – except we had to eat powdered milk on the commodity oatmeal we had for breakfast every morning. At Holly Park, we had tons of other kids to play with and learned all kinds of new things.

One of our neighbors and my best friend was Tonya. Tonya’s mom would iron her hair in the morning to straighten it. My sister and I would beg her to iron our hair too. We liked it because it made our hair warm. She’d just laugh at us and iron our straight hair too.

Tonya’s brother, Mike was older than us and he was a complete mystery. He would bounce his basketball all the time and tell us frequently, “I’m gonna be a pro.” We had NO IDEA what on earth he was talking about. We tried to find out what a pro was. We even asked adults, but out of context, they had no idea what we were talking about either. You have to remember this was in the 1960’s. Professional sports had not yet become the big business it is today – well, not that we were aware of anyway.

Years later I realized Mike wanted to be a pro basketball player, make good money and have respect.

I started thinking that maybe we should encourage all of our young kids to become a pro. Professionals at something – anything! It would encourage them to work hard on their dream career, practice, maybe go to college or a trade school that they hadn’t considered before. To shoot a little higher (pardon the basketball pun) for a larger goal.

I had no idea what I would do with my life when I was in fourth grade, but I’m proud that I became a pro in my field. I hope Mike became a pro too. I wish all of our kids could grow up to be pros, earn the money they want and get the respect they’ve dreamed of.

This morning, I received another email that had a WORD document attached. When I opened the WORD document it had a few sentences that could have easily been put in the body of the email.

It takes time to open attachments. Recipients might not have the program you sent the attachment in. I especially hate PowerPoint attachments because they take so long to open. Or worse yet, Publisher documents that cannot be opened on a Macintosh computer.

I’m encouraging everyone to think just a little bit before they send an email or an attachment. Here are five easy tips to get your emails read:

1. Use the subject line. Make it informative and change it if the email’s topic changes.

2. Keep your emails brief. Research has shown that six sentences is a maximum. Get to the point.

3. Be kind. An email can be easily misunderstood. Take extra effort to be kind and say something friendly.

4. Provide contact information. This enables the recipient to call, email or check out your website.

5. Use a pdf, png or jpeg attachment format. They can be quickly opened and read by almost anyone.

We’re all being asked to do more in less time. Let’s make the world a little easier and communicate clearly. What tips do you have?

We Shape Society

“All of us who professionally use the mass media are the shapers of society. We can vulgarize that society. We can brutalize it. Or we can help lift it onto a higher level.” – Bill Bernbach

“Books are better than television, the internet, or the computer for educating and maintaining freedom. Books matter because they state ideas and then attempt to thoroughly prove them. They have an advantage precisely because they slow down the process, allowing the reader to internalize, respond, react and transform. The ideas in books matter because time is taken to establish truth, and because the reader must take the time to consider each idea and either accept it or, if he rejects it, to think through sound reasons for doing so. A nation of people who write and read is a nation with the attention span to earn an education and free society if they choose.”
― Oliver DeMille